Join the Cybertrend’s center of data science and AI excellence and create solution with real business value side by side with us!
About the Role
As IT SUPPORT, you will maintain IT Support activity so that it can run well according to the SLA or KPI in supporting the company’s revenue goals.
We are looking someone with:
A Diploma's Degree in Software Engineering, Computer Science, Information Systems, computer engineering or a similar field
At least 1 years of experience as a IT Operation / IT Support / IT Help Desk
Experience using HR Information Systems
Experience installing & troubleshooting for software or hardware computer / application / internet connection
Strong analytical thinking and problem solving
High-level written and verbal communication skills
The work you’ll do:
Maintain and upgrade hardware and network infrastructure.
End-user Support day-to-day operations through efficient troubleshooting
Engage fully and directly, present features and improvements frequently and iteratively with the team. You will own getting your roadmaps out the door, and making sure that your products
Installing and configuring software, hardware and networks
Support the deployment of new technological solutions
Backup & Restore Data and security system
Document system processes and procedures
What Cybertrend can offer you:
The unique opportunity to work within data science and artificial intelligence solution for various industries – real world data science, AI , Data Management and Governance experiences
Investment in your personal growth and skill development (clear career paths, mentorship and coaching, learning development, etc)
Attractive compensation and benefits packages
An open-minded culture with innovative, autonomous teams
A clear set of company core values that guide everything we do: GROWTH mindset, SOLUTION oriented, INNOVATIVE achiever, COMPASSIONATE, GOTONG ROYONG and Cool & FUN
